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SPKAJungle Resort

Privacy Policy

Last updated: April 24, 2026

1. Introduction

SPKA Jungle Resort ("we," "our," or "us"), located at Thalanar Estate, Near Valparai, Coimbatore, Tamil Nadu 642105, India, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at spkajungleresort.com or make a booking with us.

2. Information We Collect

Personal Information

When you make a reservation, submit an enquiry, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Number of guests (adults and children)
  • Check-in and check-out dates
  • Special requests or preferences
  • Payment information (processed securely through our booking partner)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on the site
  • Referring website or source
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing and confirming your reservations
  • Responding to your enquiries and requests
  • Sending booking confirmations and updates
  • Improving our website, services, and guest experience
  • Sending promotional offers and newsletters (only with your consent)
  • Complying with legal obligations
  • Ensuring the security of our website and services

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Booking Partners: To process reservations through our booking engine (Skyrooms)
  • Service Providers: Third-party vendors who assist us in operating our website and conducting our business (e.g., payment processors, email services)
  • Legal Requirements: When required by law, regulation, or legal process
  • Safety: To protect the rights, property, or safety of SPKA Jungle Resort, our guests, or others

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Booking records are retained for a period of 3 years for operational and legal purposes.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us at spkajungleresort@gmail.com.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., Google Maps, social media platforms, booking engines). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: