Question 1

What is the check-in and check-out time?

Accepted Answer

Check-in time is 2:00 PM and check-out time is 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability.

Question 2

Is the resort suitable for children?

Accepted Answer

Absolutely! We welcome families with children of all ages. Our Family Room is specially designed for families, and we have kid-friendly activities like nature walks, swimming pools, and indoor games.

Question 3

What is included in the room tariff?

Accepted Answer

Room tariff includes accommodation, complimentary breakfast, access to swimming pools, private waterfall visit, campfire (weather permitting), plantation tour, and use of indoor games facilities.

Question 4

Do you offer pickup from Coimbatore?

Accepted Answer

Yes, we can arrange pickup from Coimbatore Airport or Railway Station. Please contact us at least 24 hours in advance to arrange this service. Additional charges apply.

Question 5

Is WiFi available at the resort?

Accepted Answer

Yes, complimentary WiFi is available in all rooms and common areas. However, please note that being in a remote location, speeds may be slower than urban areas.

Question 6

What should I pack for my visit?

Accepted Answer

We recommend packing warm clothes (evenings can be chilly), comfortable walking shoes, rain gear (especially during monsoon), swimwear, and insect repellent. Don't forget your camera!

Question 7

Can I see wildlife at the resort?

Accepted Answer

Yes! The resort is located in a wildlife corridor. You may spot elephants, gaurs, and various monkey species from the property. Our jeep safari offers better chances of wildlife sightings.

Question 8

Do you have a cancellation policy?

Accepted Answer

Cancellations made 7 days before check-in receive a full refund. 3-7 days before check-in: 50% refund. Less than 3 days: no refund. Modifications are subject to availability.

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